Safeguards

Any transaction involving money must be scrupulously and carefully structured. We know that you will be concerned about its impact on you and your business and, of course, we will be concerned about its impact on us and our business. Both sides need to be sure that the outcome is acceptable, manageable and realistic and that it does not involve inappropriate risks. There are six key aspects which we believe are essential safeguards that ensure we provide you with the best possible service:

• A fair deal: We are not interested in agreeing a deal for a deal's sake; we want to do what is best for you in your circumstances. Based on what you tell us, we will recommend what we consider the most appropriate option. If it is not right for you, please explain why so we can understand your situation and suggest alternatives. From our side, we are not tied to any lender or supplier; we have extensive contacts and strong relationships throughout the finance and leasing industry. We do not seek favours or offer favouritism; we want a fair deal from our suppliers so we can offer a fair deal to you.
• Guidelines and legislation: The credit broking industry is currently not governed by specific legislation; it is self-regulated. Credit brokers are considered to be informed lenders who are outside the scope of the Consumer Credit Act. We expect this will change in due course. Meanwhile, we are scrupulous about following a policy of due diligence and guidelines laid down by our trade association, the National Association of Commercial Finance Brokers (NACFB). We always abide by money-laundering rules, checking that our customers are credit worthy and operating legitimate businesses. This means we must come to you to make the standard checks any reputable money lender must make before lending money.
• Our reputation: In a small, closed industry where reputations can be destroyed by one mistake, we need to be as careful from our point of view as we do from yours. If we put together a deal that stretches your resources too far or involves too much risk, you won't come back to us if you need help again; nor will you recommend us to others. Meanwhile, we believe we have the best possible reputation with all the lenders, funders and suppliers we work with and that it is that reputation which enables us to put together creative and innovative deals for our clients. Maintaining our reputation – with our clients and our suppliers – is essential to our business as well as yours.
• Our involvement: We are actively involved in many of our client's transactions, not just as brokers but also as lenders. Many of the deals we arrange will include a proportion of funding drawn from our own money. This has no impact whatsoever on our clients but it demonstrates the degree to which we believe in our clients and their routes to success. We do not know of any other finance companies in our industry where the directors are prepared to put their personal cash on the line for their clients.
• Our experience: There aren't many situations we haven't dealt with or many solutions we haven't thought of. The chances are, your needs will not surprise us and we'll know what options would be best for you. More importantly, we have been in your position – borrowing money ourselves and sometimes personally guaranteeing large loans. We have had to face the same tricky situations you might have to face – and wonder how many of our competitors can say they have done the same.
• Confidentiality: In tightly-knit industries, gossip can make or break careers and build or destroy reputations. We neither name names nor go into details about deals – unless clients actively want us to. If you are a client of ours, you can depend on us to be discreet and confidential. If we break a confidence, you and others will lose confidence in us which is one risk we do not want to take.

If you’d like to find out more about how we work, or discuss options available to you, please get in touch